Working with Stonepoint Legal Group is great. They understand that life is coming and will work with you on your personal situation and guide you through the maze of legal concerns. It`s a great group! At Stonpoint Legal Group, they don`t believe the law has to be complicated or intimidating. Their entire team is committed to ensuring that the same legal protection and advocacy is available to anyone who needs it, and they offer a free case assessment so you understand how they can help. We fight against fake reviews. That`s how we protect our platform. I wish I could add a negative review as well. I have been participating in the program since July 2019 and have paid them about $3300 during that time. I had charged an account totaling $1200 and adjusted it to about $500. I called 22.4. Curious about other progress on my other accounts and how much money I had in my “savings”. $134 was what I had. Wtf.
I was blown away by the fact that my first account, the lowest amount, was settled so quickly that I ignored the other reviews. I`m glad I came out when I did, and maybe I can find some relief thanks to Covid19. I did a 2nd job in retail paying off debts and now it`s gone, so my money to pay credit card bills is gone. If I could give negative stars, I would. I signed with Stonepoint 18 months ago to help settle some debts. Long contract and several calls from them to get things done. It was just a matter of signing up with them. Then the program started. I pay exorbitant fees every month and have paid them $19,240 to date, including $1500 for my debt!!!! I was sued by a creditor and Stonepoint told me not to pay anything or do nothing – but they didn`t represent me either, so of course I lost that lawsuit late and now I have this judgment against me. Then their lawyer made a deal with that debtor and got a deal that he passed on to Stonepoint, but they never started paying because they want me to “put an extra $500 in my account” to start those payments. I`ve called a dozen times in the last 18 months to ask a customer service representative, manager or anyone else to talk to me and help me in this horrible situation.
No one will ever be able to help me – I have had many promises that someone would call me back, and I have never received help or NEVER called anyone back. That`s terrible. I`m so frustrated. I`m looking for ways to take legal action against this “legal” company that is ripping me off. I called stonepoint legally for an update and was referred to a woman who was supposed to be in charge of Revdex.com affairs. She did nothing but ask, “Do you want to continue the program or not?” Every time I call, I get the same answer Today, they told me that “Joshua” is supposed to receive settlement offers, but they can`t call him because “he`s far from his office.” That`s the answer I get every time I call. Now I see that the case has been closed because they could not have contacted me, which is not true. They didn`t try.
Also, I call them repeatedly, only to get the same answer every time. So-and-so “we are working on it”. Program and contract incorrectly advertised for me. I enrolled with Stonepoint Legal Group as part of a debt settlement program. If I pay this legal group a monthly payment to pay off my debt accounts, I wanted help with the payment. In the contact, I understood that I had to pay these business fees, the reported fees did NOT exceed 50% of my payments. I called on Friday, February 28, 2020 to find out where my debt accounts were in the settlement process. I signed up in August 2018, and to date, on March 4, 2020, none of my accounts have even started to be settled/at zero progress. In my contract and stated by several representatives of the service, this company states that billing begins 9-10 months after the start of the program. It`s been 19 months since I started this program, and not ONE of my accounts has been negotiated. When I called and found out that none of my accounts had been settled, I asked the reason and the service representative said it was because I only had $2,200 in my account with them. I was shocked because they were supposed to have $8,452.34 from me.
I`ve been paying them $222.34 every two weeks since I started in August 2018. I then asked where all the money I was giving them went and they told me it went to Stonepoint Legal Group as a fee. This company steals my money. Not ONE account has progressed and they take half of my payment for themselves as “customer fees”. I`ve been in this program for almost two years and they`ve done nothing but take my money for themselves and let me go into the collections. When the collectors started calling me and mailing me letters, I called the company and asked them why the collectors were calling me because the legal group at Stonepoint had said they would handle the accounts. Nowhere in my contract did anyone tell me that my accounts would be closed and go to collections. The company allowed them to make the monthly payments for me until they settled for less than the amount owed and could pay it in full. I also asked to end the program, but the service representative told me that I would only get back $2,000 and some change for what I currently have in my account with Stonepoint Legal Group.
I am absolutely angry because they took over $6,000 in fees for services not provided and when I leave, I get nothing in return. I also intend to talk to a consumer advocate about this. We retained stonepoint for debt relief services in May 2019. We now have judgments against us without SLG`s help and without answers We abandoned stonepoint Legal Group in May 2019 and have since paid them $395 per month under our contract. In November 2019, we received a subpoena within 20 days of receiving the subpoena. We sent the documents to Stone Point according to the instructions. We contacted them twice, sometimes three times a week to find out what we needed to do. We were told several times that someone would call us back and that never happened.
They also told us that we had been assigned a lawyer and that the lawyer would contact us and represent us.